VK Trading Company

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    • Refund And Cancellation Policy

    Refund And Cancellation Policy

    At VK Trading Company, we are committed to ensuring your satisfaction with our products. If you are not completely satisfied with your purchase, please review our refund and cancellation policies below.

    Refund Policy

    Eligibility for Refunds

    • 30-Day Money-Back Guarantee: If you are not satisfied with your purchase, you may request a refund within 30 days of the purchase date.
    • Condition of Items: To be eligible for a refund, items must be returned in their original condition, unused, and in the original packaging. Products that are damaged or altered after delivery will not be eligible for a refund.
    • Proof of Purchase: A receipt or proof of purchase is required to process your refund.

    How to Request a Refund

    1. Contact Us: To initiate a refund, contact our Customer Service team at info@vktradingcompany.com with your order number and reason for the return.
    2. Return Instructions: Our team will provide you with return instructions and a return shipping address.
    3. Shipping Costs: Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.

    Processing Refunds

    Once your return is received and inspected, we will send you an email notification. If your return is approved, your refund will be processed, and a credit will be applied to your original method of payment within 5-7 business days.

    Cancellation Policy

    Order Cancellation

    • Before Shipping: Orders can be cancelled free of charge before they have been shipped. To cancel your order, please contact us as soon as possible at info@vktradingcompany.com
    • After Shipping: If your order has already been shipped, it cannot be cancelled. However, you may return the item in accordance with our refund policy once it has been delivered.

    Subscription Cancellations

    • Subscription Services: If you have subscribed to a recurring service or product, you can cancel your subscription at any time. Cancellations will take effect at the end of the current billing cycle.
    • Contact Us: To cancel a subscription, please contact our Customer Service team at info@vktradingcompany.com

    Contact Us

    If you have any questions about our refund and cancellation policies, please contact us at:

    Thank you for shopping with VK Trading Company!

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